Shipping & Returns
Piper Lubbock Shipping Policy:
We can ship to anywhere in the United States. All items are shipped via USPS ground shipping unless otherwise stated and will be processed and sent out within 3-7 business days from the order date. Shipping rate for one to two items is up to $10.00. Shipping for three items or more will be $12.00 (when placing a rush order or an out of country order, please email firstname.lastname@example.org for shipping rates and time allowances). All orders placed after 3:00 p.m. CST will begin being processed on the following business day.
Occasionally, some items may be out of stock. If this happens, we will notify you via email and either refund the difference to your credit card and ship the remainder of your order, or place your merchandise on back order – whichever you prefer.
*Please include your email address and phone number on order details if tracking information is requested*
Piper Lubbock Return Policy:
We encourage you to email us should you have any questions at all regarding your purchase or if you are not completely satisfied with your order. Should you need to make a return, please email email@example.com with your item description, date of purchase and reason for return. Shipping costs associated with returns will be the responsibility of the client. Tracking information for a returned package is suggested, as we are not responsible for any lost or stolen packages.
Should we ship something to you in error, we will assume all costs in order to make it right again.
- Original receipt must be included.
- All jewelry, gift items, accessories and sale or clearance items are final sale.
- Items must be returned within 14 days of the date of delivery for store-credit or exchange only.
- Due to limited quantity of each clothing styles, we cannot guarantee size exchanges. We will be happy to issue a store credit if the item being returned is sold out.
- Items accepted for return must be unworn (makeup free, no stains, smoke free and deodorant free) and unwashed with original tags still attached.
- Shipping is non-refundable.
- Returns are for store credit or exchange only.
Once we receive the returned item and verify that the return conditions have been met, we will email you with your store credit information. We reserve the right to refuse a return on any item that does not meet the above eligibility guidelines.
Thank you for shopping at Piper Lubbock! You are SO appreciated!