806.687.1020

Shipping & Returns

 

Piper Lubbock Shipping Policy:

 

We can ship to anywhere in the United States. All items are shipped via USPS ground shipping and will be processed and sent out within 3-7 business days from the order date. Shipping rate for one to two items is up to $10.00. Shipping for three items or more will be $12.00 (when placing a rush order or an out of country orders, please email customerservice@piperlubbock.com for shipping rates and time allowances). All orders placed after 3:00 p.m. CST will be begin being processed on the following business day.

Occasionally, some items may be out of stock. If this happens, we will notify you via email and either refund the difference to your credit card and ship the remainder of your order, or place your merchandise on back order – whichever you prefer.

*Please include your email address on order details if tracking information is requested*

 

 

Piper Lubbock Return Policy:

 

We encourage you to email us should you have any questions at all regarding your purchase or if you are not completely satisfied with your order. Should you need to make a return, please email customerservice@piperlubbock.com with your item description, date of purchase and reason for return. Shipping costs associated with returns will be the responsibility of the client. Tracking information for a returned package is suggested, as we are not responsible for any lost or stolen packages.

Should we ship something to you in error, we will assume all costs in order to make it right again.

 

Eligible Returns

Once we receive the returned item and verify that the return conditions have been met, we will email you with your store credit information. We reserve the right to refuse a return on any item that does not meet the above eligibility guidelines.

 

Thank you for shopping at Piper Lubbock! You are SO appreciated!

XOXO, The Piper Girls